Security Training in Chatsworth

Retail Security Guard Training in Chatsworth

Retail Security Guard Training in Chatsworth
This training program will provide essential knowledge and skills necessary to protect retail establishments. This training is designed to ensure the security guard has a solid understanding of laws, policies and procedures in order to properly secure the facility. The program consists of:

1. Introduction to Retail Security – Introduction to basic security terminology, duties and responsibilities, legal requirements and the role of a retail security guard.

2. Crime Prevention Theory – Overview of crime prevention strategies that can be implemented at a retail establishment.

3. Emergency Procedures – Discussion of how to react to common emergencies including robbery, theft, fires and medical incidents.

4. Safety Techniques – Best practices for patrolling the premises, proper communication techniques, safely handling people and protecting property from vandalism or theft.

5. Customer Service – Methods for managing difficult customers and maintaining an overall professional demeanor on the job.

6. Computerized Systems Training – Overview of how to use modern computer systems used in the day-to-day operations at retail stores such as POS systems, inventory tracking systems and security monitoring systems.

7. Role-Playing Exercises – Scenario based exercises designed to reinforce what has been learned during classroom sessions


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