Security Training in Boksburg

Retail Security Guard Training in Boksburg

Retail Security Guard Training in Boksburg
1. Introduction to Retail Security:
This course will cover the basics of retail security, including store layout and operational policies, techniques for monitoring customer activity, response protocols for handling threats, and record-keeping procedures.

2. Crime Prevention & Loss Prevention:
This module provides students with an understanding of crime prevention strategies in retail settings and discusses common methods used by criminals to commit theft. The module also explores ways to effectively respond to potential incidents, minimize loss through appropriate reporting processes, and improve safety in the workplace.

3. Surveillance & Monitoring Techniques:
This session provides an overview of the surveillance technology available for use in retail environments and introduces effective monitoring techniques that can be implemented within the store. Additionally, students will become familiar with customer behaviors that may indicate shoplifting or other forms of criminal activity.

4. Crisis Response & Management:
In this course, participants learn how to effectively respond to threats within a retail environment as well as de-escalate confrontational situations while ensuring customer and employee safety at all times. In addition, they are taught how to implement proper incident management protocols such as taking detailed notes during encounters with suspects and completing relevant reports accurately and timely.

5. Report Writing & Record Keeping:
Students gain a solid foundation in record keeping procedures related to their work as security guards in a retail setting by learning how to correctly complete reports on suspicious activity and store incidents, store access logs, patrol rounds checklists, etc. They also explore best practices for documenting evidence when investigating thefts or crimes occurring within the store environment.


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